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Who should attend Certified Scrum Product Owner®?

  • Product Manager/Product Owner

  • Business Analyst/Senior Business Analyst

  • Scrum Professional

  • Software Developers/Software Resters

  • Quality Assurance Professional

What does Certified Scrum Product Owner®?

  • Provides transparency to stakeholders on progress toward goals.

  • Gathers information or insights from stakeholders.

  • Maintains authority over the Product Backlog while working collaboratively with Developers and stakeholders.

  • Creates a Sprint Goal with a Scrum Team.

  • Define the relationship between a product vision and a Product Goal.

  • Creates a Product Backlog that supports the achievement of a Product Goal.

How to become a
Certified Scrum Product Owner®?

What are the CSPO learning objectives?

  • Understand and describe the fundamentals of the Product Owner Role while working with stakeholders and the development teams.

  • Determine and evaluate the product strategy, create a prioritized product roadmap and release planning.

  • Analyse and simplify customer research and product delivery.

  • Apply the opportunities to test assumptions during product discovery, product development, and delivery.

  • Understand the relationship between the outcome and output with the Product Owner’s responsibility to maximize value.

  • Download Course Content

CSPO Deliverables

  • CSPO Online Training with 100% Assured Scrum Alliance’s CSPO certification

  • You will earn 16 PDUs and 30 SEUs

  • 2-year membership with Scrum Alliance

  • Continuous learning and support to advance your Scrum understanding

  • Full money back if you don’t like or are unable to attend the class

Content Outline

Scrum Basics:

1. Understand the Scrum Flow, the core components of the Scrum framework, and the Scrum vocabulary
2. Understand the principles/legs of empirical process control
3. Understand the work culture Scrum creates

1. Understand the scope of the Product Owner role in detail
2. Understand the scope of the ScrumMaster role at a high level
3. Understand the scope of the Team role at a high level
4. Understand why there is no project manager and no agile product manager

1. Understand the importance of having the product vision as an overarching goal galvanizing the entire Scrum team
2. Understand the desirable qualities of the vision
3. Understand how the vision can be shaped
4. Understand the importance of carrying out just enough prep work
5. Understand the relationship between vision and product roadmap

1. Understand the different estimation levels in Scrum
2. Understand that the accuracy of an estimate is more important than the precision of the estimate
3. Understand that estimates of size and duration can be done separately
4. Understand the impact of pressuring team members to provide low estimates
5. Understand the difference between estimating and committing

1. Understand what the product backlog is (and is not)
2. Understand product backlog grooming

1. Understand the importance and benefits of prioritizing the product backlog
2. Understand the implications of saying everything is mandatory
3. Understand who should have input into prioritization decisions
4. Understand that proper prioritization of a product backlog is based on multiple factors
5. Understand and know how to apply formal approaches to prioritizing (i.e., beyond just “gut feel” or intuition)
6. Understand how much latitude to give a team in adjusting the sequence of work

1. Understand the goal of release management
2. Understand that planning is adaptive, iterative, and collaborative
3. Understand why quality is frozen and the concept of technical debt
4. Understand why software should be released early and frequently
5. Understanding and measuring velocity
6. Understand the release burndown chart
7. Understand how a release plan can help forecast the future

1. Understand the product owner’s role in the Scrum meetings
2. Understand how the Product Owner and Development Team collaborate during the Sprint
3. Understand what team commitment means
4. Understand why sprints are timeboxed and protected
5. Understand the concept of sustainable pace

Product Owner Career Path

Why Certified Scrum Product Owner® with iZenbridge?

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Trained 5000+ professionals worldwide

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Facilitated 100+ virtual sessions

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Beyond just the syllabus. Interactive discussions and group activities

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Complete career path guidance in Scrum and Agile

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1000+ videos on our YouTube channel

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55,000+ subscribers are getting the benefit

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500+ enrollments every month

FAQs

What is the definition of Product Owner?

A Product Owner is a mini CEO with complete ownership of a product and the value it delivers to the end customer. A Product Owner’s role is to maintain and prioritize product backlogs, interact with the stakeholders for feedback on a product, and collaborate between the team and other stakeholders for effective on-time delivery of the product under development.

CSPO® – Certified Scrum Product Owner® is a credential offered by Scrum Alliance®. A Product owner understands the customers who buy the product, end-users who use the product, and sponsors who invest in the product and prioritizes the work done. If you aspire to become a Product Owner or want to coach Product Owners as a Scrum Master or as an Agile coach, then you should do the Certified Scrum Product Owner course.

The CSPO course covers details related to the Product Owner’s role, like:
– How to look at the product backlog?
– How to identify the right requirement for the product?
– How to set a vision for the product?
– How to communicate things with various stakeholders and development teams?

It improves your overall understanding of the complete Product Owner’s role. So, professionals who want to become great Product Owners should do it.

As per Scrum Alliance, there is no examination required to get the CSPO certificate after attending the training. However, you will receive the certificate based on your active participation and trainer evaluation in the CSPO live training session.

As per Scrum Alliance, the CSPO certificate is valid for two years. After two years, you can renew your Agile Scrum Product Owner certification by earning 20 SEUs.
After the Scrum Alliance’s CSPO training, we provide you with access to our three complementary online programs against which you will earn 14 SEUs. When you plan to renew the CSPO certificate after two years, you will claim these 14 SEUs (from our complimentary programs) & we will further assist you to earn six more SEUs, and you are done with 20 SEUs for renewal (14+6=20). No need to worry about the renewal as we are always available to support our clients.

Features Certified Scrum Product Owner SAFe Product Owner
Exam No Yes
Training Mandatory Mandatory
Community Membership 2 years 1-year
Certification fee 27000 for exam and training both 50000 Approx. For exam and training both
Branding Yes Yes

CSPO® – Certified Scrum Product Owner® is a stepping stone to getting started in project management. If you are looking to enhance your skills and credibility to lead product development initiatives, then the Certified Scrum Product Owner Program is for you. This CSPO scrum online training will teach you the competencies of a successful Product Owner. You will learn how to produce efficiently without compromising quality, how to handle a product together with Scrum teams, how to order the backlog of the product while ensuring that the product is delivered, and so on.

A-CSPO® – Advanced Certified Scrum Product Owner® is designed for Certified Scrum Product Owner® (CSPO®) who wish to take their Scrum Product Owner skills to the next level. As a Product Owner, you will work directly with the business to gain product knowledge, make the decisions related to prioritizing the product backlog items, and also help in providing the vision of the product. If you are already a Certified Scrum Product Owner, the next step in your Agile journey is to achieve your Advanced Certified Scrum Product Owner (A-CSPO) certification. As an A-CSPO, you will learn how to handle multiple business initiatives from competing stakeholders, order and express items for Product Backlog, define a clear product vision, communicate effectively to achieve alignment with different stakeholder groups, recognize the necessary possibilities and avoid wasting time, define and validate business value, enhance your credibility as a product expert and so on.

CSPO® – If you want to start your Agile and Scrum Journey by working with Small Agile teams for effective product development, then CSPO is for you. Through this course, you will understand the developing product vision, prioritising product backlogs, and optimising value to delight the customer. So, professionals who want to become great Product Owners should do it.

SAFe® POPM If you want to understand the role of a Product Management and Product Owner at a SAFe enterprise level, then this course is for you. Through this course, you will explore the role of the Product Management and Product Owner, prepare and participate in PI planning, and ensure smooth execution of Program and Team Backlogs to deliver the maximum business value at scale. So, if your organization is already using SAFe, this is one of the best career investments.

However, to know more, check out our blog SAFe® POPM vs CSPO®

Yes, unlike earlier, now you can do the online training for CSPO® certification

Skill Criticality
Emotional intelligence Critical
Collaborative skills Critical
motivating teams Moderately critical
knowledge of Scrum Critical
Ability to work and empathize with customers Very Critical
Ability to communicate difficult decisions at all levels Very Critical
Ability to work within an organization to remove impediments Moderately critical
Ability to say no Critical
Business skills Critical
Knowledge of the complete product life cycle Critical
Ability to apply the 80/20 rule Very Critical
Negotiation skills Very critical
Ability to influence Very Critical
Domain expertise Very Critical
Conflict management Moderately Critical
Ability to make decisions Very critical

Here is the comprehensive list of Product Owner anti-patterns that a Product Owner should understand and avoid –

 

Scrum Anti-Pattern (Product Owner) Explanation
Oversized product backlog The product backlog contains more items than the Scrum team can deliver within three to four sprints.
Incorrect product Backlog Product Owner Copies items from requirement documents without consulting the Scrum team.
The weak Product Owner The Product Owner does not have the ability to say NO.
Prioritization by proxy Other stakeholders are prioritizing the product backlog, and PO is just their proxy with little power.
No One is the Product Owner When multiple stakeholders are defining and refining the requirements, the team gets confusing decisions and instructions.
“I know everything” Product Owner The PO does not involve stakeholders or subject matter experts in the refinement process, and probably not even the Scrum team.
Role Confusion The Product Owner is confused about his role and tries to be both Scrum Master and Product Owner at the same time.
Lack of interaction Lacks interaction with the team, mostly dependent on tools like Jira for interaction with the team.
Not questioning Requirements Inserting everything from the requirement document without questioning the value for the end-user.
Not understanding the risk Add items without a valid understanding of business risks
The lack of a sprint goal The Product Owner cannot provide a sprint goal, or the chosen sprint goal is flawed.
The pushy Product Owner Pushes the development team to take on more tasks than it could realistically handle using his previous experience and learning of team velocity
Playing with the “definition of done” Changing DOD by squeezing in some last-minute user stories that do not meet the definition of Done
The absent Product Owner A Product Owner should be readily available for immediate clarification. His inability to respond quickly will create a risk of the Scrum team missing their sprint goal.
Cannot let go of product backlog items once they become sprint backlog items Increasing the scope of a user story or modifying the acceptance criteria at the last moment without consulting the Scrum team.
The selfish Product Owner There is no 1 in the team. It’s not his or her accomplishments, it’s team accomplishments. The Product Owners should not take credit for team achievements.
The unapproachable, the broadcasting Product Owner The Product Owner is not accepting feedback from the customers and the stakeholders.

Three leading organizational contexts affect a Product Owner’s role –

 

  • Full-time Product Owner – A Product Owner acts as a mini-CEO who has complete ownership of the target customer, problem, and solution.
  • Product Owner as a shared resource – A Product Owner works with multiple teams as a shared resource or takes care of other engagements while playing the role of a PO.
  • Short term Product Owners – a Product Owner works on short-term projects that they own the outcome for; they do not hold a prolonged engagement with the product and are not responsible for the long-term ROI on the product.
  • Release burn-up charts – A burn-up chart clearly shows work completed and project scope. It is an effective tool for communicating to the project stakeholders and clients how the extra feature requests they are asking for will affect the deadline and reassure them that good progress is being made.
  • Sprint review – Sprint review is another tool to bring transparency to the Scrum team. It’s an opportunity to discuss what is working and what needs to be fixed. The team can openly raise impediments, and the Product Owner can work with the Scrum Master and other stakeholders to remove these impediments.
  • Product Roadmap – A Goal-oriented product roadmap clearly shows the future course of action for the team.
  • Daily stand-up – Product Owners can participate in daily standups to get an update on the progress of product backlog items and issues that the team is facing.

A product owner can take the following distinct decision-making approaches. Here are their pros and cons.

 

Decision-making approach Pros Cons
Product Owner decides and informs the team
  • Product Owners can control the outcome and value of a sprint.
  • Decision making is streamlined
  • The Product Owner has full accountability for product quality
  • The Product Owner is seen as authoritative.
  • The team may feel detached from the product.
  • It may look like the Product Owner’s achievement; its Scrum anti-pattern
Product Owner consults the Development Team and/or stakeholders and then decides
  • The team is involved in decision making and owns the outcome
  • This leads to better feedback and collaboration within the team
  • It can lead to mediocre product decision
  • The decision-making process will be slow.
Product Owner delegates a decision
  • Subject matter expert helps Product Owner in taking the decision
  • Stakeholders are more involved.
  • The Product Owner is seen as a weak or proxy.
  • The team senses an invisible hand or confusing signal which affects productivity.

A Product Owner is a natural facilitator. The role involves dealing with multiple stakeholders, often with conflicting interests. The Product Owner has to perform the role of a neutral facilitator in the entire discussion; his focus should be on getting unambiguous and non-conflicting information out of a discussion between various stakeholders.

As a Product Owner, you need to be a master facilitator who can bring the best out of a team and enhance collaboration. Here is a list of the most important facilitation techniques for Product Owners –

Affinity Grouping –

Affinity Grouping is a brainstorming method in which participants organize their ideas and identify common themes. A Product Owner can use Affinity grouping to club similar product ideas of feature requests; it helps them refine a user story.

Follow these steps to create Affinity grouping in your next Product Discussion meeting –

 

  • Ask everyone to write their idea on a sticky note.
  • Place all cards on a flipchart or whiteboard.
  • Ask everyone from the group to club similar ideas
  • The target for less than ten groups of items.
  • Discuss the grouped items as a team
  • Give a name to each clubbed item or attach it to a story.
  • They discuss every group of ideas with everyone present to stimulate the ideas, add more information or remove what is irrelevant.
  • Add the outcome of each discussion to the final list of features or points to the story.

 

Dot Voting

Dot Voting is another group discussion technique used by Product Owners to find preferences. The Product Owners can use this technique to prioritize a feature list or a list of story items. Follow the steps below to use the dot voting technique –

 

  • It is a simple group activity for recognizing preferences among limited options:
  • Participants are each given a set number of dot stickers.
  • They place dot stickers next to options presented that they like.
  • Options with the most dots “win”.

 

Fist to five

Fist to five is another popular brainstorming technique used by Product Owners to help achieve consensus among teams. Follow the steps below to use this technique –

 

  • State an action the group should take or show their level of support for a story item.
  • Each member responds by showing the number of a finger or closed fist. Higher the number of fingers, the more the support.
  • Any team member showing less than three fingers can share their objections.
  • The team will address the objections and the process is repeated. It continues till the team achieves a consensus.

 

Open-ended Questions

 

  • As a Product Owner if you want to explore a story in detail, Open-ended questions are a great way. By asking open-ended questions, you offer people an opportunity to share more information, feelings, attitudes, and understanding of the topic.

The product backlog is owned, managed, and prioritized by the Product Owner. He may take some help from the Scrum team and discuss ideas, but primary responsibility stays with the Product Owner.

Scrum does not recommend any role of a Product Owner. The complete product backlog and stakeholder interaction are owned by the Product Owner. But in an Enterprise Agile Environment, organizations have a Product Manager role that focuses on high-level requirements and interacts with the external stakeholders.

 

Difference between Product Owner and Product Manager

 

Product Owner Product Manager
Converts high-level requirements into user stories. Manages high-level requirements.
Writes story level Acceptance criteria and Definition of done. Writes high-level acceptance criteria.
Interacts with internal stakeholders. Interacts with external stakeholders.
Focus on immediate delivery and product value. Attends Scrum meetings, retrospectives, product demos, etc. Has a long-term vision for the product, and interacts with sales, marketing and other external stakeholders.

Yes, the Certified Scrum Product Owner cost of certification is included in the course fee.

There is no defined level of experience after which you can consider going for a PO role. Ideally, after 3-4 years of experience, you might be able to handle the challenges which a Product Owner role offers. A Product Owner needs to be a tough negotiator, team player and a great collaborator to succeed. Domain expertise and understanding of the Scrum framework are also critical for success.

You will earn 16 PDUs and 30 SEUs after the Certified Scrum Product Owner training program.

No, this workshop provides you with the membership of Scrum Alliance for two years.

No, on successful completion of the course, you will receive a Certified Scrum Product Owner® (CSPO®) Certificate.

Yes, the Certified Scrum Product Owner Certification training cost is included in the course fee.

You can go for advanced certificates like CSP® or PMI-ACP®. We also provide support in getting your advanced certificates like CSP® or PMI-ACP®.

As per Scrum Alliance, there is no examination required to get the CSPO certificate after attending the training. However, you will receive the certificate based on your active participation and trainer evaluation in the CSPO live training session.

CSPO® – Certified Scrum Product Owner® is a stepping stone to get started in project management. If you are looking to enhance your skills and credibility to lead product development initiatives, then the Certified Scrum Product Owner Program is for you. You will learn how to produce efficiently without compromising quality, how to handle a product together with Scrum teams, how to order the backlog of the product while ensuring that the product is delivered, and so on.

 

A-CSPO® – Advanced Certified Scrum Product Owner® is designed for Certified Scrum Product Owner® (CSPO®) who wish to take their Scrum Product Owner skills to the next level. As an A-CSPO, you will learn how to handle multiple business initiatives from competing stakeholders, order and express items for Product Backlog, define a clear product vision, communicate effectively to achieve alignment with different stakeholder groups, recognize the necessary possibilities and avoid wasting time, define and validate business value, enhance your credibility as a product expert and so on.

  • We will refund the full amount if you are unable to attend the course and request a refund before the course start date.
  • If our session does not meet your expectations, you can request a refund immediately after attending the first session, and we will issue a full refund.
  • You will not be eligible for a refund after attending more than one session.

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