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Why become a Certified Scrum Master®?


Of the world’s complex IT projects are done using Scrum Framework.


Professionals reported an improvement in their quality of work-life with Scrum.


of Scrum Professionals Prefer CSM® Certificate (State of Scrum Report 2017-18). Scrum certification makes them sought-after professionals and increases their earning potential.

Who Should Take Certified Scrum Master®??

  • Agile Coach & Scrum Master

  • Product Owner

  • Release or Portfolio Manager

  • Business Analyst

  • Software Developers

  • Project or Delivery managers

  • Product or Program managers

  • New Scrum Team Members

  • Anybody who wants to learn Scrum

What does Certified Scrum Master® do?

  • Ensure that the team follows Scrum Principles and values.

  • Coach the team on Scrum and take them through the change.

  • Establish an environment where the team can be effective.

  • Ensure that goals are understood by everyone in the Scrum Team.

  • Find methods to effectively manage the product backlog. Removal of project impediments that boost team productivity and performance.

  • Help the Development Team to create high-value products.

  • Facilitate Scrum events whenever required.

  • Download Course Content

How to become a Certified Scrum Master®?


Enroll in iZenBridge for CSM


Attend our CSM Training with CST


Access to our e-learning course, including Mock Test


Take the Online Exam


Receive license agreement


Valid for 2 years

What are the CSM Learning Objectives?

  • Lean, Agile, and Scrum: Scrum Roles, Scrum Events and Artifact Transparency, Sprint and Increment, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog & Definition of Done.

  • Scrum Master Core Competencies: Facilitation & Coaching

  • Service to the Development Team: Scrum Master as Servant-Leader

  • Service to the Product Owner

  • Service to the Organization: Impediment Removal & Coaching the Organization

  • Download Course Content

CSM Deliverables

  • CSM® Training with a 100% success rate

  • Training by an elite panel of CSTs

  • Earn 30 PDUs and 14 SEUs for renewal

  • 100% Assured Scrum Alliance certification

  • 2-year membership with Scrum Alliance

  • Free CSM practice test and Online Program with 55 videos & 3 simulation tests

  • Complimentary access to E-Learning portal programs worth USD 200

  • Course Fee includes Scrum Alliance Certification Examination Fee

  • Continuous learning and support to advance your Scrum understanding

  • Full money back, if you don’t like or are unable to attend the class

Scrum Master's Career Path

CSM® Exam Pattern

  • Name: Certified Scrum Master Exam
  • Format: Multiple Choice
  • Delivery: Web-based
  • Duration: 60 minutes (1 hour)
  • Number of Questions: 50
  • Passing score: 37 out of 50, i.e. 74% passing score

CSM® Exam Process

  • Attend our CSM® training with expert CSTs.
  • Continue learning with our E-learning program.
  • CSM® test – Based on the CSM Content Outline.
  • Take the CSM online exam within 90 days.
  • Get 2 free attempts (1st attempt within 14 days).
  • An additional attempt will be charged $25 after 2 attempts.
CSM Sample Certificate

Why CSM with iZenBridge?

Trained 5000+ professionals worldwide

Facilitated 100+ virtual sessions

55,000+ subscribers are getting the benefit

500+ enrolments every month

1000+ Informational videos on our YouTube channel

Complimentary access to E-Learning portal programs worth USD 200

Free Scrum Master interview series

100% Assured Scrum Alliance certification


Why Certified Scrum Master®?

CSM® – Certified Scrum Master® is a Scrum Alliance credential. If you want to start your journey of learning Agile principles and the Scrum Framework, Scrum Master Certification is the first step. Most of the organizations in India have already adopted Agile and Scrum that’s why Certified Scrum Master® courses will help you accelerate your career.

This Certified Scrum Master® certification and training session will be beneficial for professionals such as Agile Coach & Scrum Master, Product Owner, Software Developers, Project or Delivery managers, Product or Program managers, New Scrum Team Members and anybody who wants to learn Scrum. Being a Certified Scrum Master, you will be able to guide your team through Scrum’s accountabilities, events, and artifacts. You will also gain the confidence to successfully apply the Scrum framework in workplaces by which you can steer any project in the right direction.

As per the Scrum Alliance guidelines, you must appear for the CSM® exam to become a Certified Scrum Master®. You must correctly answer 37 of the 50 questions within the 60-minute time limit to pass the exam. Upon successful completion, the Scrum Alliance will award you the Certified Scrum Master® (CSM®) designation.

The CSM® Certification cost is $100, and the CSM® training cost is separate.

No, this workshop provides you with the membership of Scrum Alliance for 2 years.

You will ‌take the CSM® online exam immediately after the workshop and the Certified Scrum Master exam fee is covered in the course fee.

The candidates will be required to enroll in the CSM certification course and attend the live session by CSTs. After that, they need to clear the CSM online exam. The CSM exam will be based on multiple-choice questions. You will get 60 mins (1 hour) for 50 questions. The passing score will be 74%, i.e. at least 37 correct answers out of 50 questions. To get certified, one must attend live sessions and clear the Certified Scrum Master® certification exam. Upon successful completion of the course, professionals will receive certification from the Scrum Alliance.

You will get two attempts within 90 days after the Training. After two attempts, or 90 days, you will be charged $25 for each additional attempt.

SEUs are Scrum Education Units. One hour of the Scrum Education Unit is equal to one Scrum Education Unit. Scrum Education Units are required for the renewal of your Scrum Alliance certification. You can earn 14 SEUs from our CSM®️ Certification Course.

PDUs are Professional Development Units that are useful for the renewal of Project Management Institute’s certificates like PMI ACP, PMI PBA, PMP® etc. You can claim up to 16 PDUs from 2 days of CSM® classes.

The job search becomes easy when you develop a working understanding of Scrum. The two days of CSM training focus on the practical aspects of your role as a Scrum Master. Our participants also get a complimentary guide with scrum questions and answers (in a video by Mr Saket Bansal). On top of it, if you need one-on-one career advice, you may talk to our trainers and schedule an appointment with one of the best CSM trainers–Mr Saket Bansal, to create a personal career path.

Scrum Masters get around 20% higher salaries than their IT industry peers. While many factors, including your negotiation skills, may affect your salary, a Scrum Master with good communication and facilitation skills has much potential to offer.

No, you have to attend three days of CSM® workshops. It’s mandatory to attend a three-day training facilitated by a CST, and then clear the CSM® exam after you have completed the training.

Getting certified should be a personal decision based on a complete analysis of circumstances. So many enterprises which traditionally worked in the waterfall are now moving to Agile. Here are some questions you should ask yourself before going ahead with the CSM® certification course:

  • Are you getting sponsorship from your company to go for this CSM® course certification?
  • Is your organization planning to move to Agile? Is there any mandate to get certified in Agile?
  • If it’s a service organization, does your current or upcoming project require you to move to Agile methodology?
  • Is this a compliance requirement to get certification in Agile?
  • Do you feel you are stuck or stagnant in your current role?

Before deciding to self-sponsor a certification like CSM®, you should clearly understand how you will apply this new skill in your workplace.

50 multiple-choice questions based on the Scrum Guide. There is no negative marking, and you will get 1 hour to complete the exam. The exam timer can not be paused as before, but the question can be bookmarked to answer later during the 1-hour time limit.

No, the CSM® certification exam needs to be taken online. You don’t need to go to a Prometric centre to take this exam. All you would need is a good internet connection and a laptop.

You get 90 days to clear your CSM® exam, starting from the last day of your CSM training. Most people can clear their exams on the second day itself. How quickly you want to finish and get certified is up to you.

The CSM® exam would comprise 50 objective-type questions. You need to have 37 correct responses to pass. The passing percentage is 74%.

Yes, we are the Scrum Alliance’s global REP (Registered Education Provider).

The trainer will verify on behalf of the Scrum Alliance before submitting the data for Certified Scrum Master® certification workshop participants.

It’s not mandatory. Scrum Master® certification courses are good to have if you are working in a Scrum team. By knowing and understanding Scrum in the way it works, you can add much more value to your Scrum team and the product’s overall success.

The CSM® training program follows the Scrum Guide. The latest course is based on the Learning objectives defined by the Scrum Alliance. You can download the learning objective document on the iZenBridge website or drop an email to We will send you the course content and more details of the CSM® training and certification.

After earning the CSM® certification training, you can work in a Scrum team. A Scrum team will have the following roles:

  • Scrum Master– Scrum Master is the servant leader within a team. The role of a Scrum Master is very critical. He/she keeps the team motivated, helps improve the communication among team members, resolves conflicts, removes impediments and brings transparency.
  • Product Owner– Owns the product delivery and backlog. He handles the communication with various stakeholders, prioritizes the product backlog items and ensures timely feedback from the customer.
  • Team members– The other team members of a Scrum team include QA, developers, infrastructure experts, Agile coaches and stakeholders.

Agile is an umbrella term; based on the Agile manifesto, which emphasizes strong customer interaction, feedback and working software. Many frameworks are being developed within Agile, such as Scrum, Kanban, Scrumban, test-driven development, behaviour-driven development, etc. Accordingly, different bodies started standardizing the process and certifying people on different frameworks.

Here is the list of popular Agile certificates:

Certificate name Certifying body Framework related to
Certified Scrum Master®️ Scrum Alliance Scrum
Certified Scrum Product owner®️ Scrum Alliance Scrum
Professional Scrum Master Scrum
Professional Scrum Product Owner Scrum
Kanban Management Professional Lean Kanban University Kanban Methodology
Team Kanban Practitioner Lean Kanban University Kanban Methodology
Disciplined Agile Delivery Disciplined Agile Consortium Customized Agile
SAFe® Agilist Scaled Agile Academy Scaling Agile

If you are a beginner in IT, your first aim should be to get a role in a Scrum team. It’s not mandatory to have a certificate to work in Scrum. Try building a working understanding of Scrum. We offer a free beginner course to help you get started, and you can check more details on and request access to the beginner’s complimentary program on agile and scrum.

It’s good to have a Certified Scrum Master®’s certificate when you start your Scrum journey, but it requires a significant investment that can be heavy on the pocket if you have just started your career.

Agile is an umbrella term. It’s a simple concept based on the Agile manifesto. Here is the list of Agile values straight from the manifesto:

  • Individuals and Interactions Over Processes and Tools
  • Working Software Over Comprehensive Documentation
  • Customer Collaboration Over Contract Negotiation
  • Responding to Change Over Following a Plan.

Scrum is a framework within Agile, and, like all other Agile frameworks, the Agile manifesto is the foundation of Scrum. All principles within Scrum are derived from the Agile manifesto and enhanced to bring a working understanding.

Certified Scrum Master’s role is to –

  • Motivate the team to follow Scrum.
  • Remove impediments
  • Create an environment of trust and transparency
  • Ensure that Scrum values and principles are followed
  • Coordinates between Scrum team, product owner and other stakeholders
  • Act as a servant leader within the team.

Here is a list of Scrum certifications offered by various recognized bodies:

Certificate name Certifying body Recognition
Certified Scrum Master® Scrum Alliance Globally recognized
Professional Scrum Master Globally recognized
Scrum Master Certified Scrumstudy Limited recognition

After the training program, the students will get 30 PDUs towards PMI’s PMP® / PMI-ACP® / PgMP® credential.

Scrum Master is a servant leader in the IT team. Scrum Master’s role is limited to motivating the team and ensuring that the Scrum framework is followed.

Compensation for a CSM® training course depends on the experience level. Though, they earn 15-20% higher than their peers. In the experience range of 5-7 years, Scrum Master can earn up to 15 lakh per annum as per the and data.

Here are the steps you need to follow to become a Certified Scrum Master® –

  • Enroll in our upcoming Certified Scrum Master® workshop.
  • Attend two days of a workshop by Certified Scrum Trainer
  • Take an online CSM® test conducted by Scrum Alliance
  • Download the soft copy of the CSM® certificate after successfully completing the exam.

Here is the list of distinct roles in a Scrum team

Scrum Master Motivates the team and ensures that Scrum is followed
Scrum Product Owner Owns the product backlog and ensures that the items are prioritized and the team is following the product backlog
Development team Picks up backlog items in the sprint and collaborates to deliver on time.
Other stakeholders Include customer representatives, Senior management and external stakeholders who can give feedback on shippable items.

A Scrum Master’s role differs from the project manager’s. There is no project manager role in a Scrum team. Here is a comparison between Scrum Master and Project Manager roles:


Project Manager Scrum Master
Project Manager is a command-and-control role. Scrum Master is a servant leader.
Project Manager allocates the work and maintains the WBS, timesheet and other records Scrum Master does not allocate the work. The team picks up the task as defined in a sprint. Scrum Master works to remove impediments.
Project Manager is accountable for the outcome of a project Team is accountable for the final account; the Scrum Master alone is not responsible for the delivery of software
Project Manager controls the team and ensures that people are working on designated tasks Scrum Master does not have any control. He/she only ensures an optimal environment. Scrum Masters ensure transparency and smooth communication.

The quality of the delivery is owned by the entire Scrum team. No one person handles quality. The product owner decides the product backlog and the priority after discussion with various stakeholders.

The product backlog in Scrum is owned by the Product Owner.

The ideal size of the Scrum team is defined as 9. It varies according to the organization. A large team defeats the very purpose of Scrum.

Scrum has defined three roles: Scrum Master, Product Owner, and Scrum team members.

The six principles of Scrum are:

  • Empirical Process Control
  • Self-organization
  • Collaboration
  • Value-Based Prioritization
  • Time-boxing
  • Iterative Development

Scrum Master works relentlessly to promote transparency in Scrum. The team’s work is made visible, people discuss their progress and issues daily, and the stakeholders and customers review the work after ‌each sprint.

CSM®–Certified Scrum Master® is a Scrum Alliance credential. If you want to start your journey of learning Agile principles and the Scrum Framework, Certified Scrum Master Certification is the first step.

You will take the CSM® certification exam immediately after the workshop and the fee is covered in the course fee.

You can go for advanced certificates like CSPO®, A-CSM or PMI-ACP®. We also provide support for getting you the same.

We have covered the agile certification in multiple blogs. Here is the link to help you understand how to plan a career path and align it with the certification needs.

  • All the cancellation and rescheduling requests must be notified over email.
  • Requests received any time before class will get a 100% refund within 7 working days.
  • After the first day, if you cannot attend because of an emergency, we will reschedule your class for the future.

CSM Quiz

Lead by Industry Leading Trainers

Madhavi Ledalla
Certified Scrum Master (CST), CEC, CTC, PMP, PMi-ACP, KMP1 & KMP2
Madhavi is an innovative and result-oriented IT enthusiast with over 20+ years of experience as an Agile Coach, Project Manager, Scrum Master, Lead Engineer, Project Lead, Software Engineer, and Se...
Experience : 20+ years...
Trained : 1000+ participants

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